Expert Drainage Solutions & Groundworks
Across North East & Tyne & Wear
Reliable blocked drain clearance, CCTV surveys, and pipe repairs backed by 15+ years of industry experience.

We can tackle just about any drainage issue you're facing at your home or business. This includes clearing blocked drains, whether it's a blocked toilet, sink, shower, or outside drain. We deal with nasty smells, slow-draining water, gurgling sounds, and more. We also handle more complex stuff like inspecting drains with CCTV cameras, repairing damaged pipes through excavation or no-dig relining, and carrying out necessary groundwork related to drains. If it's a drainage problem, chances are we've got the solution.

We understand that drainage emergencies need sorting out fast. As a local Hebburn-based company serving Tyne & Wear, we pride ourselves on our reliability and prompt response. When you call with an urgent problem, we'll prioritise getting an expert team member out to you to assess and start work to clear the blockage or fix the issue quickly.

We're based right here in Hebburn and cover a radius of about 20 miles from NE31 1YJ. This includes all of Tyne & Wear. We regularly work in Newcastle upon Tyne, Sunderland, Gateshead, South Shields, North Shields, Jarrow, Washington, Wallsend, Whitley Bay, and many surrounding towns and villages. If you're unsure, just give us a ring.

We use the most effective tools for the job. For tough blockages like fat, grease, scale, or even roots, we often use high-pressure water jetting (HPWJ). This powerful method blasts away blockages and cleans the pipe walls thoroughly. For simpler blockages, we might use electro-mechanical cleaning (drain snakes or rods), but jetting is usually the best way to get drains properly clean.

A CCTV drain survey uses a special camera pushed through your drains to see exactly what's going on inside. It's like a health check for your pipes. You might need one if you have recurring blockages, are buying a property, building an extension over a drain, or if we need to find the cause of a persistent issue like a crack, collapse, or root problem. It gives us a clear picture so we can recommend the right solution without guesswork.

Yes, we can. We offer different solutions depending on the damage. If the pipe is severely collapsed or extensively damaged, we might need to carry out drain excavation to dig down and replace the damaged section or the whole pipe. However, we also specialise in 'no-dig' drain relining, which can often fix cracks, holes, and displaced joints without needing to dig trenches, saving you disruption and potentially cost.

Yes, drain relining is one of our key services. It's a modern, trenchless way to repair damaged drains. We insert a flexible liner coated in resin into the existing pipe. This liner is then inflated and left to cure (harden), creating a brand-new, seamless pipe inside the old one. It's great for fixing issues like cracks, root ingress, or leaky joints without the need for disruptive digging.

Yes, we handle groundworks specifically related to drainage. This includes digging and laying new drain pipes, installing soakaways, replacing damaged manhole covers and frames, and connecting new drainage systems to the mains sewer where appropriate. We make sure any ground we disturb is reinstated properly afterwards.

While we don't do internal plumbing work, we can help with leaks on the main water supply pipe running from the boundary of your property up to your house (the external supply pipe). We use techniques like acoustic leak detection to pinpoint the exact location of the leak underground, minimising the amount of digging needed to access and repair or replace the damaged section of pipe.

INSTADRAIN brings over 15 years of experience in the drainage industry. Our team has seen and successfully solved all sorts of drainage problems over this time, for homeowners, businesses, and larger organisations across the region.

You should choose us because we combine extensive experience with a genuine commitment to quality and customer service. With over 15 years in the trade, we know drainage inside out. We operate with core values of Integrity, Honesty, Reliability, and Excellence. We're local to Tyne & Wear, meaning we can often respond quickly, especially in emergencies. We focus on providing effective, cost-effective solutions and making sure you're happy with the work and have peace of mind. We don't cut corners; we just get the job done right.

Yes, it's important to be clear about what we do. We specialise in unblocking, cleaning, inspecting, repairing, and installing standard drain and sewer pipes. We do not operate tankers. This means we cannot offer services that require a tanker, such as emptying septic tanks, large-scale gully cleaning, or handling vast volumes of liquid waste. Our expertise is focused on pipe systems themselves.

Absolutely. We provide our full range of drainage services to homeowners, businesses, contractors, housing associations, and insurance companies across Tyne & Wear. We understand the different needs and challenges faced by commercial clients compared to domestic ones.