Water Leak Detection Specialist
Across The North East

Often, the first sign is an unexpectedly high water bill. You might also notice a patch of ground that's constantly wet, even when it hasn't rained, or you might hear the sound of running water when all taps are off. Low water pressure can also be a symptom.

Leaving a leak can lead to wasted water and higher bills. It can also damage your property's foundations, driveways, or landscaping over time. Severe leaks can even cause ground instability. Fixing it promptly is important to prevent further issues.

We use professional leak detection equipment. This includes listening devices that can hear the sound of water escaping the pipe beneath the ground. For longer pipes, we may use acoustic correlation technology, which helps us pinpoint the leak location very accurately by analysing sound waves.

Our goal is to find the leak with as little disruption as possible. We use non-invasive listening and correlation equipment first. Once the leak is precisely located, we only need to carry out careful excavation in that specific spot to access the pipe for repair, rather than digging up large areas.

Once we've accurately pinpointed the leak on your external water supply pipe, we'll carefully excavate the area to expose the damaged section. We will then carry out the necessary repair or replacement of the pipe section. After the repair is completed and tested, we reinstate the ground surface.

Yes, absolutely. Our service includes both locating the underground leak and carrying out the repair or replacement of the damaged section of the external water supply pipe. We handle the job from detection through to ground reinstatement.

Our expertise is in drainage and the external water supply pipe coming into your property. We do not carry out internal plumbing work such as repairing leaking taps, toilets, boilers, radiators, or internal pipework. We focus on the underground supply pipe outside the property boundary.

The time taken can vary depending on the complexity of the leak and access to the pipe. Finding the leak location can often be done relatively quickly using our equipment. The repair involves careful excavation and fixing the pipe, followed by reinstatement. We work efficiently to minimise disruption and get your water supply back to normal as soon as possible.

The cost will depend on several factors, including the complexity of locating the leak, how deep the pipe is, the type of ground, and the nature of the repair needed. We always aim to provide a cost-effective solution and will discuss the required work and costs with you before proceeding with the repair after the leak is located.

Yes. If your water company has advised you have a leak on your private supply pipe (which is your responsibility), INSTADRAIN can help. We specialise in locating and repairing these types of underground leaks on external water supply pipes for homeowners and businesses across Tyne & Wear.