Supply Pipe Repair Specialist
Across The North East

You might notice a sudden increase in your water bill without a change in usage. Keep an eye out for unexplained damp or wet patches appearing in your garden, pathway, or driveway, especially during dry weather. Sometimes, you can even hear the sound of running water underground when all your taps are definitely turned off inside. A drop in water pressure can also be a symptom.

Typically, the homeowner is responsible for the water supply pipe from your property boundary (where it connects to the mains water company pipe) right up to the point where it enters your home or reaches your internal stopcock. The water company looks after the main pipes in the street.

Finding the leak precisely is key to keeping disruption down. We use specialist leak detection equipment, like acoustic listening devices, to pinpoint the source of the sound of escaping water. This lets us identify where the issue is underground, avoiding the need to dig up large areas of your garden or driveway unnecessarily.

After we've located the leak using our detection tools, we'll assess the condition of the existing pipe. We then discuss the best course of action with you. This might involve a patch repair for a small hole, replacing a damaged section of pipe, or in some cases, advising on a full supply pipe replacement if the pipe is old or extensively damaged. We aim to provide the most effective and lasting solution.

Often, yes, some excavation is necessary to get access to the damaged section of pipe underground. However, by accurately pinpointing the leak beforehand, we only need to dig in that specific location. We always aim to minimise the size of the excavation and will discuss the reinstatement of the ground surface afterwards. We are skilled in groundworks relating to these types of repairs.

The timeframe can vary depending on how easy the leak is to access, the type of repair needed, and the ground conditions. A straightforward patch repair on an accessible pipe might be relatively quick, while replacing a longer section or dealing with difficult ground could take longer. We work efficiently to restore your water supply as quickly as possible.

Absolutely. As part of our groundworks services, we can excavate and install new water supply pipework, whether it's replacing an old, unreliable pipe or laying new pipework for an extension or new build project. We make sure the installation meets current regulations and standards.

Choosing us means you're getting a local team based in Hebburn with over 15 years of experience dealing with all sorts of underground pipe issues, including clean water supply leaks. We use reliable leak detection methods to save you time and money on unnecessary digging. Our team is dedicated to providing quality workmanship, using durable parts, and ensuring the job is done right with minimal fuss for you. We serve Hebburn, Newcastle, Sunderland, Gateshead, South Shields, North Shields, and across the wider Tyne & Wear region.